SmartQueue – AI-Powered Hospital Queue Management System
A smart healthcare queue system designed to reduce patient waiting time using intelligent prioritization and real-time analytics. The system dynamically estimates waiting times, prioritizes emergency cases, and integrates multiple service points like labs and pharmacies.
Tech Stack
Engineering Highlights
The Problem
Traditional hospital queue systems generally process patients in a simple first-come, first-served order. This can lead to long and unpredictable waiting times, inefficient distribution of patients across service points, and difficulty giving urgent cases the appropriate priority.
The Solution
SmartQueue introduces an intelligent queue management system that dynamically prioritizes patients based on factors such as urgency and service requirements. The platform estimates waiting times, manages patient flow across multiple hospital service points, and provides real-time operational information to help staff make better queue-management decisions.
Impact & Results
• Improves visibility into patient queues and estimated waiting times. • Enables priority handling for emergency and higher-urgency cases. • Coordinates patient flow across multiple healthcare service points. • Provides a centralized digital workflow for managing hospital queues. • Creates a foundation for data-driven analysis of patient flow and service efficiency.